Jasmin Hotel, Sofia

The hotel's rooms were well-decorated and spacious, though some areas need improvement. The service was mixed, with friendly interactions but some lapses in assistance. The location offers both quiet surroundings and access to the city, though with some drawbacks. The dining experience was satisfactory, and the facilities provided were adequate.

I found this hotel to be in a nice residential area of Sofia, with good views, clean rooms, and a satisfying breakfast. However, some aspects need improvement, such as the coverage for early flights and responsible behavior lacking towards foreign guests.

My stay at the hotel had its ups and downs. The rooms were quite spacious, and the staff were very friendly and helpful, but there was a slight smell in the rooms. The service had its moments of being very helpful, especially with arranging taxis and providing advice, but there were some issues with staff friendliness and training. The location, up in the hills surrounding Sofia, offered a nice view but was a bit far from the city center. The dining experience was enjoyable with the option to eat on a lovely terrace, although it was not buffet style. The facilities were adequate for a comfortable stay.